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Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 10 days after delivery.
Note: You must capture short video from your mobile while you open the received box and it will help you to submit that video from return request video and our return team will verify your query.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@vootmart.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at info@vootmart.com and send will generate return pickup with shipping company.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should submit return item form from your order detail page in you’re my account.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Welcome to vootmart, your one-stop solution for all your necessities and more. One of the most reliable e-commerce sites that creates a life-changing experience for both buyers and sellers, both. We, at vootmart, believe in quality over quantity and hence we have top-notch quality products of every kind. You will also find all the latest trending products and technologies which are in high demand in recent times.We deeply care for our customers and hence we are known for providing one of the best customer care services. We will listen and solve all your queries with the utmost patience and understanding.
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You get everything you need and want with just a click of the button. Why go anywhere when you have Vootmart?
Online shopping has become the biggest trend and so has Vootmart secured its name and position in the trend of online shopping. It launched in January 2021 and has already gained a million valuable customers, users in a short span of time. This speaks highly of the quality and service it provides that has made Vootmart a trustworthy and efficient online shopping site for millions of users all over the country.